FAQ

Most frequent questions and answers

IMPORTANT: We recommend installing the plugin “Easy Theme and Plugin Upgrades” before use GPL items. You can download it for free by CLICKING HERE . You can also search for it from your control panel within the WordPress free plugin repository as a new plugin to add.

All GPL themes and plugins are easily installed as follows:
To use it, first install and activate the Plugin. Once activated, you can install and update any theme/plugin by simply uploading a .zip file.

By installing and activating this Plugin before installing any theme or GPL Plugin you can avoid installation conflicts if you already have a previous version of the product installed.

Login to your account at Forward Focused Solutions Digital Store and Download the .zip file for the plugin to be installed from MY ACCOUNT>>DOWNLOADS. You will notice that followed by the name of the plugin its version number is shown.


Login to your WordPress website.


Go to “Plugins”>”Add New”.


Click the “Upload Plugin” button at the top of the page.


Select the .zip file with the plugin to be installed.


Click the “Install Now” button.


Once installed, click “Activate”.

Login to your account here at Forward Focused Solutions Digital Store and Download the .zip file for the theme from MY ACCOUNT>>DOWNLOADS.

You will notice that followed by the name of the theme, its version number is shown.


Log in to Your WordPress website.


Go to “Appearance”>”Themes”.


Click the “Add New” button at the top of the page.


Click the “Upload Theme” button at the top of the page.


Select the .zip file with the theme to be installed.


Click the “Install Now” button.


Click “Activate”.

1. It is very important that you do not forget that some products (for example those of Themeforest and Codecanyon) in many occasions come in a double compression, that is to say, a zip file inside another zip.

Check your product when downloading BEFORE INSTALLING to see if this is the case because if it is, the main zip you downloaded will not be the installable one, which will lead you to installation errors like the one in the CSS stylesheet for example.

If you upload the main zip and receive an error, it is most likely because the main zip is not the installable one. Unzip the main zip and you will find the installable zip inside.

2. Remember that the Plugins, Extensions and Addons are always uploaded in the Plugins area. And the themes always in the Appearance area.

3. You MUST make sure that your WordPress installation meets the minimum requirements suggested in our Q&A section, which are as follows:

Before purchasing a subscription or individual product on our website, make sure your hosting meets the following minimum requirements for WordPress – in most cases your hosting does meet the requirements if they do not contact your hosting provider for them to make the necessary changes:

Apache or NGINX based web server with 128MB of RAM
PHP version 5.6 or 7.0
MySQL version 5.6+ or MariaDB version 10.0+
Apache Module mod_rewrite

4. To avoid errors during product installation, make sure you are using the correct PHP settings on your web server:

max_execution_time = 600;
max_input_vars = 5000;
memory_limit = 256M;
post_max_size = 128M;
upload_max_filesize = 128M;

5. For themes with a weight of more than 200 megabytes (which include the different templates) it is necessary that you make your upload through FTP (contact your provider for more information regarding FTP).

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